What does a client really expect when hiring a DMC in Germany? We didn’t assume — we asked!

I spoke with corporate clients whose events we’ve successfully delivered — on time and on budget. And here’s what they told us:

1.  A tailored experience No cookie-cutter concepts. They want a strategy and event design that fits their brand, their goals, their guests’ expectations.
2.  Transparency from day one No vague promises. Clients expect clear information about costs, timelines, potential risks, and what’s included.
3.  In-depth local knowledge & trusted partners They count on our insider access — the right venues, the best service providers, and the know-how to navigate local rules and logistics.
4.  Consistent communication Clients want to know what’s happening, when it’s happening, and to feel there’s a reliable team behind every detail.
5.  Proactive solutions & calm in the unexpected They appreciate a team that doesn’t panic — that foresees challenges coming, reacts fast, and always finds a way forward.
6.  A clear strategy No improvisation. What’s the game plan? What are we aiming to achieve in 30, 60, 90 or 180 days before the event?
7.  Empathy and emotional intelligence Events can be emotionally charged — especially for internal teams under pressure. Clients appreciate a partner who truly gets that.
Today’s clients want brains, heart, and structure — and that’s exactly what we bring to the table.

At Weichlein, we can make your planning journey smooth, smart, and even enjoyable. Curious how we do it? Let’s talk!